Self Service Photo Printing
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Scroll down for help and instructions with our ordering system.
10 Steps to the perfect photo print
1) Choose your images for printing
Selecting your files from a device
Selecting your files from Dropbox
We offer professional C Type papers, which are suitable for the majority of photos, as well as Metallic, and true Silver Gelatin Resin or Fibre based paper for your black and white images.
For fine art images, or copies / editions of your image or artwork, a Giclee print is the preferred option, with the paper type Hahnemuhle Photorag being the "Industry Standard".
2) Review your upload files and size then click 'Upload Images'
Please ensure that file names on your images only include letters, numbers, dashes and underscores. Files uploaded containing special characters such as '!#@' will fail at the next stage, generally showing a small thumbnail and the message 'not available'. This means you won't be able to proceed with the order.
3) Files uploading to our server
4) Review the service types available
Upload either your resized images, or choose a print size if using your unedited version. Choose a paper type. Add mounting or framing if required. Complete your details, choosing collection or a delivery service and complete your order making a secure online payment at Sagepay.
As our standard service, but an expert technician will review your ﬁle and ensure you get the perfect print.
You can use our Bespoke Service if our Self-Service options aren't suitable for you. If you require your images cropping to a set size, or you'd just rather a professional handled the whole sizing and ordering process for you. You can still submit your images online, or if you prefer, contact us and make an appointment to visit us in London EC1 (Near the Barbican).
5) Choose a paper type for each image
Our Fuji Crystal Archive C Type matt and gloss papers are perfect for photographic exhibition printing and the ideal ‘all rounder’ paper type. They are most suitable for traditional photographs, whether landscapes or portraiture, but not for illustrations. Standard C Type Matt or Gloss prints are suitable for nearly all types of photographic mounting and framing, and can be produced up to 1.8 x 3m, allowing for mural size prints.
C Type Specialist photographic paper surfaces
We also offer a variety of specialist C Type photographic papers including Flat Matt Fuji C Type Velvet prints, and Kodak Metallic C Type printing paper, which has a High Gloss surface with a slight metallic feel to it.
Giclée Inkjet printing
Our Giclée papers create the perfect finish for any fine art print. Giclée papers give warmth to colour prints and tonal depth to black and white prints. They are especially good for printing illustrations and fine art, or for subjects where the colour range is outside of the traditional photographic Gamut. They do however have a delicate surface, and ideally would be framed behind glass. We produce Giclée fine art prints on a range of papers from Hahnemühle, Somerset and Canson using Archival Ultrachrome pigment inks.,
Black and white Silver Gelatin photographic printing
Metro is the only lab in the UK where you can order true Silver Gelatin black and white resin coated and fibre based bromide printing from digital files. If you want a colour cast free, genuine black and white print then our resin coated, or fibre based paper is for you. For most people, black and white resin coated paper will be suitable for printing, and can also be mounted to a variety of materials, or framed. Silver Gelatin Fibre prints would be used for exhibiting, and for sale to collectors. Usually these prints would be framed, or supplied ready to frame.
Direct to Foamex UV printing
Direct to Foamex (UV) printing is an inkjet print, using UV cured inks onto any flat surface. Online we only offer Foamex or Vinyl up to 1m x 1.5m. But via our Bespoke services we supply a range of materials for printing on to, up to 3m x 2.5m such as Dibond, MDF, Aluminium and Perspex. Or we can print to your supplied material. Dependent on the material used, these prints are weatherproof and can be used for outdoor displays.
Direct to Vinyl (UV) printing is an inkjet print, using UV cured inks onto self adhesive vinyl. Printing straight to vinyl can be an economic way of printing large photographic exhibitions.
6) If you need to change the size of your image
Other than the set sizes displayed, you can also choose a custom size
And add additional borders
Choose from one of the set sizes
We never crop your image, so the set sizes always include a border, and the print size refers to the paper size. The image size within the print will be slightly smaller depending on the proportions of your image.
By choosing custom sizing you can define either dimension in MM, the other dimension will be set automatically.
By choosing the Borders Tab you can also add additional borders, either within the current dimensions, or in addition to your print size.
7) Add mounting and framing if required
8) Confirm your order then enter your email address
Once you have confirmed the details, enter your email address. Previous users will then just need to enter their password. A password reminder button is available. New users will just need to complete a few brief details.
9) Now enter your billing details, choosing Collection or Delivery
Choose Collection or your Delivery choice
Enter your card details in the Secure Sagepay website
After clicking 'United Kingdom' for example, you should see your Countries ISO code displayed. ie for the United Kingdom this will display as GB. Should your order fail at the next step, this is quite likely the reason. Click on 'Change Info' and you can update this and try again.
US Customers will also need to enter their 2 digit state code, ie FL for Florida.
While our system does allow your invoices to be later printed, and paper types used recorded. We do not take or store any financial information on our server. All payment information is entered directly to the Sagepay website and server. Hence we only allow simple letter and number password combinations.
But for safety's sake, please do not reuse an important secure password, that you use elsewhere!