Delivery and Return Policies

Click & Collect

Just place your order online here, and we will send you an email when your order is ready for collection. You can pop by our lab in Clerkenwell, 32 Great Sutton Street, at any time from Monday to Friday between 8.30am – 6.30pm.

Also, please feel free to check out our Turnaround Times here.

 

Delivery options for print orders only:

We offer different delivery options including first class, next day delivery, Europe and worldwide delivery.

Click here to see our prints only delivery prices.


Delivery options for mounted and framed prints orders:

We offer different delivery options including first class, next day delivery, Europe and worldwide delivery.

Click here to see our mounted and framed work delivery prices.

 

Green Courier Service

Both credit and cash clients may use our green bicycle courier service for dispatching their own parcels within central London. Please contact Warren Pryce on 020 7865 0000 for a quote or to arrange a courier.

 

Return Policy

At Metro, we take customer service and satisfaction very seriously, and we assess every case of complaint individually.

If there is a production issue with your print or your mounted and framed work, please do get in touch with us and we will be happy to assist you!

Note: Unfortunately, we cannot be responsible in the case of damaged or undelivered work when being transported via Royal Mail or independent courier services.